Private Policy

Thank you for visiting Carpet Planet, this web site is owned and operated by a Carpet Planet Corporation. This internet Privacy Policy establishes how Carpet Planet collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.carpetplanet.ca website. This privacy policy applies to the site and all products and services offered by Carpet Planet.

Personal identification information

We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. Carpet Planet only gathers personal information, such as names, addresses, e-mail addresses, etc., when a visitor voluntarily submits the same. Any personal information collected by Carpet Planet will only be shared with Carpet Planet Franchisees, subsidiaries and our affiliates. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities. We reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation, or an investigation on a matter of public safety. We may also collect personal identification information from you if you choose to subscribe to our email program or participate in contests and surveys or in connection with content or suggestions you post on this site.

Non-personal identification information

When you visit this web site, we do not automatically collect any personal information. The only information that is automatically collected from you is non-personal in nature. Such non-personal information includes, but is not limited to, information about your internet service provider, browser type, domain name, IP address, the website that referred you to us, the web pages you request, the date and time of those requests, and entry and exit points.

Web browser cookies

“Cookies” are pieces of information that a website transfers to an individual’s hard drive for record-keeping purposes. Cookies allow the website to remember important information that will make your use of the site more convenient. Like most websites, our site also uses “cookies” to enhance online user experience. We may use cookies on our Web Site to record session data regarding your visit to our Web Site, and to personalize your experience on our Web Site. We may also use cookies to maintain user session identity if you log in to any portion of our Web Site such as the Inner Circle. We may also use cookies to determine aggregate usage data such as how many unique visitors come to our Web Site or how many unique visitors use a particular feature, to assess the technical function of our Web Site, and to generally help us gauge the effectiveness of our Web Site.

The cookies themselves will not contain any personally identifiable information, but they may be linked to any personally identifiable information that you enter on our Web Site. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. Use the options in your web browser if you do not wish to receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this site.

Data Security 

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we adopt appropriate data collection, storage and processing practices and security measures. We have put in place physical, electronic, and managerial procedures to safeguard and secure the personal information like username, password and transaction information we collect online.

How we use collected information

We use collected personal information for purposes of administering our business activities, providing the products and services you requested, to process your payment, to monitor the use of the service, our marketing and promotional efforts and  improve our content and service offerings, and customize our site’s content, layout, services and for other lawful purposes. These uses improve our site and better tailor it to meet your needs.

We may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable.

If any of the personal information that you provide to us changes, or if you no longer desire for us to retain your personal information for the purposes set forth in this privacy policy, you may request the correction, update or deletion of such information by emailing us.

Third party websites/links

Users may find links, advertising or other content on our site that are not owned and operated by Carpet Planet. We are not responsible for the privacy practices of other non-affiliated websites. You should read the privacy statements of each and every web site that collects personally identifiable information.

Changes to this privacy policy

We expressly reserve the right to modify this privacy policy at any time. Please check here periodically for the most latest version of our privacy policy. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions or suggestions regarding our privacy policy, the practices of this site, or your dealings with this site, please contact us by email at info@carpetplanet.ca or by regular mail at Unit # 5 -12331 84th Avenue, Surrey, B.C.V3W 3G8, or you can call us at local: 604-628-9666

Your privacy is important to us!